Last updated: July 17, 2026

This Shipping Policy applies to orders placed through Audday. Shipping options, costs, and delivery estimates available for your address are shown at checkout.

1. Processing time

Most orders are prepared within 2–4 business days. Custom or personalized bracelet orders may require additional preparation time; any applicable estimate will be shown on the product page, at checkout, or in our order communication.

2. Shipping methods and estimates

Available methods may include standard, expedited, and international shipping to selected destinations. Delivery estimates are provided by the carrier and begin after processing. They are estimates, not guarantees.

3. Tracking and address accuracy

When tracking is available, we will send the tracking details after dispatch. Please check your shipping address before payment. Contact us promptly at audday_us@outlook.com if an address is incorrect; we cannot guarantee changes after dispatch.

4. Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless clearly stated at checkout, these charges are the customer’s responsibility. Customs processing may delay delivery.

5. Delays, failed delivery, and lost packages

Carrier delays, weather, customs, strikes, incorrect addresses, and events outside our control may affect delivery. If tracking shows delivered but you cannot locate the package, check with household members, neighbors, and the carrier first, then contact us. We will reasonably assist with a carrier investigation, but carrier rules may limit available remedies.

6. Contact

For shipping questions, email audday_us@outlook.com and include your order number.